SHIPPING POLICY
Last Updated: November 13, 2025
Processing Time
Orders are processed within 48 hours of purchase (business days only). Orders placed on weekends or holidays are processed the next business day.
Shipping Time
- Standard Shipping: 7-12 business days after processing
- Delivery times may be longer due to factors beyond our control (weather, customs, carrier delays)
Shipping Locations
We currently ship to addresses within the United States. International shipping information available upon request.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
You'll receive a tracking number via email once your order ships. Use this to track your package.
Delivery Issues
- Lost Packages: Contact help@teddysips.shop if your package doesn't arrive within the expected timeframe
- Incorrect Address: We are not responsible for orders shipped to incorrect addresses provided by the customer
- Delivery Delays: We are not liable for carrier delays
Address Changes
Contact us immediately at help@teddysips.shop if you need to change your shipping address. We cannot modify addresses after orders have shipped.
Contact
Shipping questions? Email help@teddysips.shop
Business Address: 1209 Mountain Road Pl NE 5414, Albuquerque, NM 87110